How do I ship the package back?Updated 4 days ago
If you received a prepaid FedEx label:
- Pack the items in the original box. The shoe box must be shipped inside another outer box. No exceptions. If the shoe box is damaged, your return will be refused.
- Print and attach the prepaid label.
- Drop it off at your local FedEx location.
- Keep your tracking number until your refund is processed. (5-10 business days after the item is received)
- Keep your tracking information until your refund is processed.