Shipping & Deliveries
Track my order
Once your order has been placed and processed, you will receive a confirmation email that includes:. Please note:Tracking information may take 2-3 days to become active. If there are no updates right away, please check back later. You can track your
Shipping Countries & Costs
Orders are processed as quickly as possible, usually within 1-2 business days at our warehouse in Nevada (USA orders) or Surrey (CAN orders) During peak season (Nov to Jan), orders can take slightly longer to process. Orders ship Monday through Frida
Change of shipping address
We cannot do product or address changes/ updates once an order has been placed. Please triple check your address prior to submitting an order. If your order ships to an incorrect address, contacting the shipping company is highly recommended.We are n
What if my package gets lost or arrives damaged?
After you have reached out to the shipping company, please be kind and contact our customer support team through our Contact Us Page with your order number and any relevant details. We will do everything in our power to help find your package.Note: W
What to do if you received a wrong item?
We're sorry to hear you received the wrong item in your order! Please be kind and report the issue to our team through our Contact Us Page. Include a photo of the item you received and the name of the missing item(s). Double-check the package for any
Payment methods
Keep in mind that not all payments methods may be available in every country.